PEAK Laboratory Asked Questions

Offering a variety of support services to aid and educate our clients.

We are proud of our products, services, people and processes, and never stop working to ensure your specialty gas chromatography systems is ideal for your needs. At Peak Laboratories we build and manage dynamic and optimized systems that support your business. We're there for you to meet your design and manufacturing needs.

Frequently Asked PP1 Questions Answered Here
General PP1 Questions:
When I first receive my Peak Performer what is the proper procedure for initial start-up? How do I setup Peak Laboratories viewer software? I cannot locate a computer with 9 pin serial port. What should I do? How many GC's can I have hooked up to my desktop at once? How long must I wait for the analyzer to stabilize after initial setup? Now that the gas blender has been discontinued does Peak provide another calibration option? When and how often should I calibrate my PP1 Performer? My front panel display is flickering, why? What are the different warning messages and how do I troubleshoot them? Why is "zeroing" my GC important? How do I interpret the data? Why are some PP1's equipped with rotary valves and others with diaphragm? What is the difference between the two? How do I determine the integrity of my GC's valves? How often should I check? When should I recondition my columns? and at what temperature? What is the typical life and maintenance of PP1 consumable parts? What suggested tools should I have on hand for my PP1 unit? What are the terms of my warranty? How long is my PP1 covered? Will the Mercury Export Ban Act of 2008 have an effect on purchasing or shipping of my PP1 analyzer ? Is the Peak viewer software compatible with Windows 8? Do I have to purchase a new LCD screen (P/N 604-019 S) or can I modify an old version LCD screen to be compatible with Peak's updated viewer software?
RCP FAQ's:
My UV lamp signal low, why? How do I troubleshoot? How often should I change my UV lamp? Could I damage my GC if I don't change regularly? My RCP has baseline chatter, why? How do I properly execute changing my UV lamp? How do I properly adjust my UV lamp? When should I replace my Hg Scrubber? and how should I dispose of the old one? What is the importance of the Hg mercury vapor scrubber? Which flows do I check on my RCP and how? What style Lamp Driver Board do I have? Old (Version A) or (New Version B)?
FID FAQ's:
My FID baseline has random spiking, why? My FID has baseline chatter, why? Which flows do I check on my FID and how?
PDHID FAQ's:

• The Peak response and quality number has dramatically decreased, why?
  
  
• My PDD has baseline chatter, why?
  
  
• Which flows do I check on my PDHID and how?

 

 

Please contact Peak Laboratories here or contact a local sales representative for custom applications and further information on our standard applications.